Back to site

Ordering & FAQ

ABOUT MY PRINTS
Original artwork is created with Indian ink and watercolor on hot-press watercolor paper.

Giclée print on Arches Velin Museum Rag Archival 315gsm paper. All prints are signed and dated.

If you have any questions about ordering, an order you placed, or about my work, please feel free to contact me at missy@iMissyYou.com

 

PRINT SIZES
8” x 10” prints - The paper size is 8.5” x 11”. The printed area is approximately 8” x 10” (20cm x 25cm)

12” x 15” prints - The paper size is 13” x 17”. The printed area is approximately 12” x 15” (305mm x 381mm)

Larger and custom print sizes are available. Please email me for requests.

 

PAYMENT
I accept Visa, Mastercard, American Express, Discover and Paypal.

This online store uses PayPal for payments. However, you do not need a Paypal account to place an order.

 

SECURITY
All of our transactions are protected by powerful SSL encryption software. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

 

PRIVACY
I respect your privacy and any information collected on my online shop will under no circumstances be distributed.

 

SALES TAX
All items shipped to California addresses will be charged sales tax.

 

SHIPPING
Orders placed from within the United States ship USPS Priority or First Class mail. Orders usually ship within two business days.

Prints ship in a clear poly protective sleeve in a stiff stay-flat cardboard mailer.

 

INTERNATIONAL ORDERS
International customers are able to order from my website. International orders ship International First Class mail with customs forms. Any applicable customs fees and/or import duties are the responsibility of the customer.

I mail all International orders once a week (usually each Friday). At this time International First Class packages cannot be tracked. If you would like tracking for your order, please contact me so that I can upgrade your shipping to International Priority (rates vary depending on your country). Please allow at least 3-4 weeks for delivery of your International package. (Transit times vary greatly by country). If you have not received your order in this time, please contact me.

Prints ship in a clear poly protective sleeve in a stiff stay-flat cardboard mailer.

 

RETURNS & EXCHANGES
Please let me know if you have any questions or concerns about your order and I'll do my very best to help resolve any issues promptly.

I'm happy to exchange any item damaged during shipment. I do not offer refunds for prints or custom orders.

 

LEGAL NOTICES
All artwork and descriptions are copyright © Missy McCullough
Sale of original artwork and/or prints does not transfer copyright or allow reproduction/distribution rights.

This site, any portion of this site, custom illustration orders, or the products it sells may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Missy McCullough.